Updated April 13, 2023 – Below you will find the key information you need as a BJ’s credit card holder to access your account online, make payments, and reach customer service. Note that Capital One is the actual issuer of the BJ’s Wholesale credit card and handles customer service for the card. (NOTE: This card was previously issued by Comenity Bank but changed issuing partners as of February 27, 2023.)
Online Account Access
Customer Service – Help & Pay By Phone
- The BJ’s / Capital One credit card customer service phone number for payments is 1-800-227-4825.
Credit Card Payment Address
Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083
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