Updated February 22, 2023 – Below you will find the key information you need as a Forever 21 credit card holder to access your account online, make payments, and reach customer service for further assistance. Note that Comenity Capital Bank is the actual issuer of the Forever 21 credit card and handles customer service for the card.
Online Account Access
- Log in here to make payments on your Forever 21 Visa and manage your account. If you have the Forever 21 store card (not Visa), you can log in and pay here.
Customer Service – Help & Pay By Phone
- The Forever 21 Visa credit card customer service phone number to call is 1-866-412-5563. (If you have the Forever 21 store credit card, call 1-866-512-6286.)
Credit Card Payment Address
Forever 21 Credit Card
P.O. Box 659820
San Antonio, TX 78265