Updated April 26, 2023 – Below you’ll find the key information you need as an Old Navy credit card holder to access your account online, make payments, and reach customer service. Note that Old Navy credit cards have recently transitioned to Barclays from Synchrony Bank as the card-issuing partner.

Online Account Access
Customer Service – Help & Pay By Phone
- The Old Navy Visa or store credit card customer service phone number is 866-386-8679.
Credit Card Payment Address
Old Navy Credit Card
P.O. Box 13337
Philadelphia, PA 19101-3337
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