Updated August 8, 2022 – Below you’ll find the key information you need as an REI Mastercard credit card holder to access your account online, make payments, and reach customer service for further assistance. (Note that REI credit cards are now issued by Capital One; you will make payments and receive customer service from Capital One.)
Online Account Access
- Log in here to make a payment and manage your account (via Capital One).
Customer Service – Help & Pay By Phone
- The REI / Capital One credit card customer service phone number for payments is 1-844-480-5934.
Credit Card Payment Address
REI Credit Card / Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083